Bring your patients, conversations,
and possibilities together.
Reconnect with patients. Turn conversations into appointments. Your clinic’s voice and your team’s right hand. All in one place.
A little clarity. A lot of possibility.
Your clinic’s day, all in one place.
Your next opportunities
Our Partners



What is Volina?
Volina is an AI-powered patient communication and follow-up platform built for health tourism clinics. Its AI voice agents call new and dormant leads, find out who is still interested, and keep the follow-up going across phone, WhatsApp and email, so every conversation ends with a summary and a clear next step for the clinic's team. Volina works alongside a clinic's existing CRM rather than replacing it.
We are building AI for health tourism. Today, Volina focuses on the step where most demand is lost: following up with leads until they are ready to talk to the clinic.
| CHANNEL | WHAT VOLINA DOES |
|---|---|
| AI voice calls, outbound | Calls new leads and dormant leads already sitting in your CRM. Every call is saved with a summary, the patient's level of interest and a recommended next step. |
| AI voice calls, inbound | Once an inbound number is set up for the clinic, answers calls to that number with the same assistant. |
| Once the clinic's WhatsApp number is connected, sends follow-up messages from that number as part of an automated follow-up workflow. | |
| Once the clinic has a verified sending address, sends follow-up emails from it in the same workflow. | |
| Appointments | Appointment booking can be enabled for a clinic. When it is, the assistant checks real availability during the call, books the slot, and the appointment appears in the workspace calendar. |
| CRM | Works alongside your CRM. With Zoho CRM connected, Volina finds dormant patients in your records and writes call outcomes back to Zoho. For other CRMs, leads can be added to Volina directly. |
Not another CRM
Volina does not replace your CRM or your sales team. It takes on the repetitive part of the work (calling, calling again and following up across channels) and hands your team conversations that are ready for a person: who is interested, what they asked about, and what should happen next.
Languages
Volina holds conversations in English and Turkish today. Each clinic's assistant is set up for the language its patients speak.
We believe a better patient experience starts with a real connection. So we bring your conversations, patient follow-ups, and team into one clear workspace. You focus on your patients. Volina starts the next conversation.
Everything in its right place.
Follow-ups that follow through.
A summary for every call. A next step for every opportunity. Your team stays one step ahead.
Connected to the way you work.
Zoho CRM, WhatsApp, email and your phone line in the same flow. Using a different CRM? Add your leads to Volina directly.
From the first hello to the next appointment.
Everything your clinic needs to keep the conversation going. Thoughtfully connected in one workspace.
Natural conversations. Real connections.
A voice assistant that knows your clinic, listens to your patients, and asks the right questions.
You take care. Volina connects.
An assistant that works alongside your team, and moves to your clinic’s rhythm.
A little setup. A lot of possibility.
Start with a connection. We’ll shape the rest together.
Your treatments, your approach, your patient experience. Volina learns what makes your clinic yours.
Reconnect with the leads already in your CRM. Understand their interest, needs, and timing through natural conversations.
Conversation summaries and qualified opportunities reach your team. Every next step stays in one workspace.
A little clarity. A lot of possibility.
Your clinic’s day, all in one place.
Your next opportunities
A perfect fit for your clinic.
Start with a call or keep the conversation going across channels. Clear pricing for every lead.
See what your leads could be worth.
1,000 lead × $1.50
3 potential patients × $5,000
Make the assumptions your own
* The conversion rate is a fixed illustrative assumption per plan and can’t be edited. Revenue per patient is yours to adjust.
Leads going cold and disappearing was the industry's single biggest open wound. Volina saw that solving it with human effort was impossible and fixed the problem with a purpose-built, specially trained AI.
Talk to your own receptionist.
Drop your website or your Google Maps link, and your phone number. In under two minutes an AI that learned your clinic (treatments, prices, team) will call you.
Volina is an AI patient communication and follow-up platform for health tourism clinics. It calls leads with an AI voice agent, keeps the follow-up going on WhatsApp and email, and leaves your team a summary and a clear next step for every conversation.
No. Volina works alongside your CRM. With the Zoho CRM integration it can find dormant patients in your records and write call outcomes back to the CRM. Leads can also be added to Volina directly.
Yes, once an inbound number is set up for the clinic. The same assistant that makes your follow-up calls then answers calls to that number, and those conversations appear in the same workspace.
Appointment booking can be enabled for a clinic. When it is, the assistant checks real availability in the calendar during the call and books the slot, which then appears in the Appointments section. Otherwise the call ends with a summary and the lead is handed to your team to confirm a time.
If a person says on a call that they don't want to be contacted again, Volina marks the lead as do-not-call and cancels its pending automated steps, so no further automated calls or messages go out.
Volina is built for natural, context-aware conversations rather than scripted robocalls. It is not designed to pass as a human: if a patient asks whether they are talking to an AI, the assistant answers honestly.
No. Volina takes on the repetitive part of the work, especially calling older leads your team no longer has time to chase, and finds the ones who are still interested. Interested patients are handed to your sales team together with a summary of the conversation.
Volina only calls people on your clinic's own lead list, and your clinic decides who is called and when. Anyone who says they don't want to be contacted again is marked do-not-call and their pending automated steps are cancelled. The aim is not to disturb people, but to find the ones who are still interested.
There is no fixed limit; leads who first got in touch years ago can still be called. Our rule of thumb: any lead with no activity for at least 30 days is a good candidate for reconnecting.
There are three plans: Call includes 1 call for $0.50 per lead; Follow-up includes 3 calls for $1.00 per lead; Funnel includes 6 calls, 6 emails, and 6 messages for $1.50 per lead. Your total cost is the plan’s per-lead price multiplied by your lead count.
Personal data is processed as described in our privacy policy: it is used only to provide the service, is never sold, and is shared only with the service providers needed to run it, under data processing agreements. For KVKK or GDPR questions about your clinic's use of Volina, contact us at info@volina.ai.



